Privacy Policy

This Privacy Policy explains how GH Transportation LLC ("GH Transportation," "we," "our," or "us") collects, uses, shares, and protects information about you when you visit our website at ghtransportation-llc.com ("the Site"), submit a driver application, request a freight quote, or otherwise interact with us.

By using the Site, you agree to the practices described below.

1. Who we are

GH Transportation LLC is an authorized motor carrier based in Bridgeport, Connecticut, operating under US DOT #4186203 and MC #1612573. We provide expedited freight transportation services nationwide.

Mailing address: 259 Pacific St, Bridgeport, CT 06604, USA
Phone: +1 (914) 575-9332
Email: info@ghtransportation-llc.com

2. What information we collect

Information you provide directly

When you submit a form on our Site, we collect the information you choose to give us. Examples include:

If you submit a driver application:

• Full name
• Phone number
• Email address
• City and state
• CDL class (e.g., Class A, B, C, or none)
• Years of driving experience
• Equipment type you operate
• Any additional information you choose to include in the message field

If you submit a broker freight quote inquiry:

• Your name and company name
• Phone number and email address
• Pickup and delivery locations
• Equipment type and service type requested
• Freight details (weight, dimensions, special handling, reference numbers, pickup/delivery windows, etc.)

Information collected automatically

When you visit the Site, our hosting provider and security partner (Cloudflare, Inc.) may automatically collect limited technical information such as your IP address, browser type and version, device type, referring URL, and timestamps of your visit. This information is used to operate the Site, prevent abuse, and improve performance.

Information we do not collect

We do not collect Social Security numbers, driver's license numbers, dates of birth, motor vehicle records, or background check information through this Site. If you are formally hired or onboarded as a driver, separate forms and disclosures will apply, and additional personal information will be collected and handled under a separate process and consent.

3. How we use your information

We use the information you provide to:

• Respond to your inquiry, quote request, or driver application
• Evaluate driver applications and contact qualified candidates
• Generate freight quotes and confirm pickup/delivery details for broker inquiries
• Communicate with you about our services
• Maintain records of business correspondence
• Comply with legal obligations, including FMCSA, DOT, and tax recordkeeping requirements
• Detect and prevent fraud, abuse, or unauthorized use of the Site

We do not sell your personal information. We do not use your information for targeted advertising, and we do not share it with marketing partners.

4. Who we share information with

We share information only with the limited service providers we use to operate our Site and respond to your inquiries:

• Web3Forms — our form submission processor. When you submit a form, Web3Forms transmits the data to us by email. See Web3Forms Privacy Policy.
• Google LLC (Google Workspace) — provides our email system, which receives and stores form submissions in our internal inbox. See Google Privacy Policy.
• Cloudflare, Inc. — provides DNS, hosting, and security for our Site. See Cloudflare Privacy Policy.
• Google Maps — our contact section embeds a Google Map of our office location. Loading the embed may share limited data with Google. See Google Privacy Policy.

We may also disclose information when required by law, valid legal process (such as a subpoena), or to protect the rights, property, or safety of GH Transportation LLC, our employees, drivers, customers, or others.

In the event of a business sale, merger, or asset transfer, your information may be transferred to the new owner under the same protections described in this policy.

5. How long we keep your information

We retain personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

General guidelines:

• Driver applications not hired: retained for up to 12 months, then deleted or anonymized.
• Broker inquiries: retained for up to 24 months for follow-up and business records.
• Customer/driver records (post-engagement): retained as required by FMCSA, DOT, and state/federal regulations, typically 3–7 years.

6. Your rights and choices

You may at any time:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information, subject to legal record-keeping requirements
• Object to or restrict certain uses of your information
• Withdraw consent if processing is based on consent

To exercise any of these rights, email info@ghtransportation-llc.com with your request and the email address you used when submitting a form. We will respond within 30 days.

7. Cookies and tracking

This Site does not use third-party advertising cookies, retargeting pixels, or analytics trackers. Our hosting provider (Cloudflare) may set technical cookies necessary to deliver and secure the Site (for example, to detect bots or remember your security challenge status). These cookies do not track you across other websites.

If we ever add analytics or marketing tools in the future, we will update this policy and, where required, request your consent.

8. How we protect your information

We use industry-standard safeguards to protect your information, including:

• HTTPS/TLS encryption for all data submitted through the Site
• Cloudflare Full (strict) SSL encryption between your browser, our hosting edge, and our origin
• Limited access to internal email inboxes containing form submissions
• Standard Google Workspace account security including two-factor authentication on administrative accounts

No method of transmission or storage is 100% secure. If we ever experience a data security incident that compromises your personal information, we will notify you and applicable regulators as required by law.

9. Children's privacy

Our Site and services are intended for adults age 18 and older. We do not knowingly collect personal information from anyone under the age of 18 (and never from anyone under 13). If you believe a minor has submitted personal information to us, please contact us and we will delete it promptly.

10. SMS / Text Message Communications

If you provide your mobile number on our website and separately opt in to text message communications by checking the SMS consent boxes on our forms, you agree to receive text messages from GH Transportation LLC. This section explains how our SMS program works.

Our SMS program is offered in two separate consent categories. You may opt in to either, both, or neither — your choice does not affect any application, employment, or eligibility for service:

• Operational SMS — moderate-volume transactional messages tied directly to your relationship with us (recruiting follow-ups, dispatch coordination, settlement, tracking, payments, etc.)
• Load Offer / Capacity Bid Broadcasts — high-volume broadcast messages where we offer available loads (to drivers) or rate bids (to brokers). This is the higher-frequency channel and is separately consented to so you can decline if the volume is more than you want.

What we send

• For driver applicants and active drivers:
  • Load offer broadcasts — we text available loads to qualified drivers as they come in. Because most offers are not accepted by any given driver, you may receive many offers per day, only a few of which result in an assigned load.
  • Dispatch coordination — pickup instructions, delivery instructions, load confirmations, route changes
  • Operational updates — check calls, ETA requests, POD reminders, on-route support
  • Settlement and pay — payment notifications, settlement statements, Quick Pay confirmations
  • Recruiting — initial follow-ups, onboarding instructions, document requests
• For brokers and shipping partners:
  • Capacity bids and rate offers — we text rate offers on posted loads matching our fleet availability
  • Quote responses and rate confirmations
  • Dispatch and tracking — driver assigned notifications, pickup confirmations, ETAs, in-transit updates
  • POD and delivery confirmations
  • Payment notifications — invoice status, payment confirmations

Frequency

Message frequency is very high during active operations. By opting in, you acknowledge and accept that this is a high-volume operational messaging program — not a marketing or occasional-update program.

Drivers: Load offers are broadcast to qualified drivers throughout the business day. Because GH Transportation LLC posts and accepts loads constantly, and because most offers are not accepted by any individual driver, an opted-in driver may receive dozens of messages per day during active load posting hours, and several hundred messages per month overall. During peak periods this can exceed 50+ messages in a single day. Frequency drops during off-hours, weekends, and slow freight periods, and rises during active loads (when you receive additional dispatch, operational, and settlement messages).

Brokers: Capacity bids, quotes, and operational updates may total several hundred messages per month during peak bidding and active shipments. During off-hours or between loads, frequency drops significantly.

Exact volume varies by your role, the loads posted, market conditions, and your engagement. We do not artificially cap message volume because doing so would prevent us from offering loads to qualified drivers in real time. If this volume is more than you want to receive, please opt out using the methods described below.

Costs

Message and data rates may apply per your mobile carrier's plan. GH Transportation LLC does not charge you for sending or receiving these messages, but standard messaging rates from your carrier may apply.

How to opt out

You may opt out of SMS messages at any time by:

• Replying STOP to any text message we send
• Replying UNSUBSCRIBE or CANCEL to any text message
• Emailing info@ghtransportation-llc.com with subject "SMS Opt Out" and your mobile number

For help, reply HELP to any of our messages or contact us at the email above. We will respond within one business day.

Consent is voluntary

Your consent to receive text messages is not a condition of any application, employment, service, or purchase from GH Transportation LLC. You may still apply to drive with us, request freight quotes, or otherwise use our services without consenting to SMS.

Carriers and supported devices

Our SMS service is compatible with major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile phone numbers and SMS opt-in data are treated under the same privacy protections as the rest of this Privacy Policy. We do not sell, share, or transfer your mobile number or SMS opt-in data to third-party marketers. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes; all categories above exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

11. California and other state privacy rights

California residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA, including:

• The right to know what personal information we collect, use, and share
• The right to delete personal information we hold about you
• The right to correct inaccurate personal information
• The right to opt out of the "sale" or "sharing" of personal information (note: we do not sell or share your personal information for cross-context behavioral advertising)
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your privacy rights

Other states

Residents of Colorado, Connecticut, Virginia, Utah, Texas, and other states with comprehensive privacy laws may have similar rights. To exercise any state privacy right, email info@ghtransportation-llc.com with your request.

You may also designate an authorized agent to make a request on your behalf, subject to verification.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

13. How to contact us

This document is provided for transparency about our practices. It is not legal advice. If you have specific concerns or are subject to industry regulations beyond standard consumer privacy law, we recommend consulting a qualified attorney.