Privacy Policy

This Privacy Policy explains how GH Transportation LLC ("GH Transportation," "we," "our," or "us") collects, uses, shares, and protects information about you when you visit our website at ghtransportation-llc.com ("the Site"), submit a driver application, request a freight quote, or otherwise interact with us.

By using the Site, you agree to the practices described below.

1. Who we are

GH Transportation LLC is an authorized motor carrier based in Bridgeport, Connecticut. We provide expedited freight transportation services nationwide.

Mailing address: 259 Pacific St, Bridgeport, CT 06604, USA
Phone: +1 (914) 575-9332
Email: info@ghtransportation-llc.com

2. What information we collect

Information you provide directly

When you submit a form on our Site, we collect the information you choose to give us. Examples include:

If you submit a driver application:

• Full name
• Phone number
• Email address
• City and state
• CDL class (e.g., Class A, B, C, or none)
• Years of driving experience
• Equipment type you operate
• Any additional information you choose to include in the message field

If you submit a broker freight quote inquiry:

• Your name and company name
• Phone number and email address
• Pickup and delivery locations
• Equipment type and service type requested
• Freight details (weight, dimensions, special handling, reference numbers, pickup/delivery windows, etc.)

Information collected automatically

When you visit the Site, our hosting provider and security partner (Cloudflare, Inc.) may automatically collect limited technical information such as your IP address, browser type and version, device type, referring URL, and timestamps of your visit. This information is used to operate the Site, prevent abuse, and improve performance.

Information we do not collect

We do not collect Social Security numbers, driver's license numbers, dates of birth, motor vehicle records, or background check information through this Site. If you are formally hired or onboarded as a driver, separate forms and disclosures will apply, and additional personal information will be collected and handled under a separate process and consent.

3. How we use your information

We use the information you provide to:

• Respond to your inquiry, quote request, or driver application
• Evaluate driver applications and contact qualified candidates
• Generate freight quotes and confirm pickup/delivery details for broker inquiries
• Communicate with you about our services
• Maintain records of business correspondence
• Comply with legal obligations, including FMCSA, DOT, and tax recordkeeping requirements
• Detect and prevent fraud, abuse, or unauthorized use of the Site

We do not sell your personal information. We do not use your information for targeted advertising, and we do not share it with marketing partners.

4. Who we share information with

We share information only with the limited service providers we use to operate our Site and respond to your inquiries:

• Web3Forms — our form submission processor. When you submit a form, Web3Forms transmits the data to us by email. See Web3Forms Privacy Policy.
• Google LLC (Google Workspace) — provides our email system, which receives and stores form submissions in our internal inbox. See Google Privacy Policy.
• Cloudflare, Inc. — provides DNS, hosting, and security for our Site. See Cloudflare Privacy Policy.
• Google Maps — our contact section embeds a Google Map of our office location. Loading the embed may share limited data with Google. See Google Privacy Policy.

We may also disclose information when required by law, valid legal process (such as a subpoena), or to protect the rights, property, or safety of GH Transportation LLC, our employees, drivers, customers, or others.

In the event of a business sale, merger, or asset transfer, your information may be transferred to the new owner under the same protections described in this policy.

5. How long we keep your information

We retain personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

General guidelines:

• Driver applications not hired: retained for up to 12 months, then deleted or anonymized.
• Broker inquiries: retained for up to 24 months for follow-up and business records.
• Customer/driver records (post-engagement): retained as required by FMCSA, DOT, and state/federal regulations, typically 3–7 years.

6. Your rights and choices

You may at any time:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information, subject to legal record-keeping requirements
• Object to or restrict certain uses of your information
• Withdraw consent if processing is based on consent

To exercise any of these rights, email info@ghtransportation-llc.com with your request and the email address you used when submitting a form. We will respond within 30 days.

7. Cookies and tracking

This Site does not use third-party advertising cookies, retargeting pixels, or analytics trackers. Our hosting provider (Cloudflare) may set technical cookies necessary to deliver and secure the Site (for example, to detect bots or remember your security challenge status). These cookies do not track you across other websites.

If we ever add analytics or marketing tools in the future, we will update this policy and, where required, request your consent.

8. How we protect your information

We use industry-standard safeguards to protect your information, including:

• HTTPS/TLS encryption for all data submitted through the Site
• Cloudflare Full (strict) SSL encryption between your browser, our hosting edge, and our origin
• Limited access to internal email inboxes containing form submissions
• Standard Google Workspace account security including two-factor authentication on administrative accounts

No method of transmission or storage is 100% secure. If we ever experience a data security incident that compromises your personal information, we will notify you and applicable regulators as required by law.

9. Children's privacy

Our Site and services are intended for adults age 18 and older. We do not knowingly collect personal information from anyone under the age of 18 (and never from anyone under 13). If you believe a minor has submitted personal information to us, please contact us and we will delete it promptly.

10. SMS / Text Message Communications

If you provide your mobile number and separately opt in by checking the SMS consent box on our forms, you agree to receive operational text messages from GH Transportation LLC. Opting in is optional and is not a condition of any application, employment, or service.

What we send

We use SMS only for operational, dispatch-related communication with drivers and contracted carriers who have an existing business relationship with us: dispatch coordination (pickup/delivery instructions, load confirmations, route and schedule changes); status updates (check calls, ETA requests, POD reminders, on-route support); and settlement/pay (payment notifications, settlement statements, Quick Pay confirmations). For brokers and shipping partners: quote responses, rate confirmations, dispatch and tracking updates, ETAs, POD and delivery confirmations, and payment notifications. We do not use SMS for marketing, promotional, or recruiting messages.

Frequency

Message frequency varies based on your active engagement and freight activity. You generally receive messages only while you have active or pending loads.

Costs

Message and data rates may apply per your mobile carrier's plan. GH Transportation LLC does not charge you for these messages, but standard carrier rates may apply.

How to opt out

Reply STOP to any message; or reply UNSUBSCRIBE or CANCEL; or email info@ghtransportation-llc.com with subject "SMS Opt Out" and your mobile number. For help, reply HELP to any message, text or call (475) 292-2142, or email info@ghtransportation-llc.com.

Consent is voluntary

Your consent to receive text messages is not a condition of any application, employment, service, or purchase. You may still apply, request quotes, or use our services without consenting to SMS.

Carriers and supported devices

Our SMS service is compatible with major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

We do not sell, share, or transfer your mobile number or SMS opt-in data to third-party marketers. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties for any other purpose.

11. California and other state privacy rights

California residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA, including:

• The right to know what personal information we collect, use, and share
• The right to delete personal information we hold about you
• The right to correct inaccurate personal information
• The right to opt out of the "sale" or "sharing" of personal information (note: we do not sell or share your personal information for cross-context behavioral advertising)
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your privacy rights

Other states

Residents of Colorado, Connecticut, Virginia, Utah, Texas, and other states with comprehensive privacy laws may have similar rights. To exercise any state privacy right, email info@ghtransportation-llc.com with your request.

You may also designate an authorized agent to make a request on your behalf, subject to verification.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

13. How to contact us

This document is provided for transparency about our practices. It is not legal advice. If you have specific concerns or are subject to industry regulations beyond standard consumer privacy law, we recommend consulting a qualified attorney.